Contact information

Business name: Kimono Cats Collection
Location: Fukuoka, Japan
Customer service email: kimonocatsoncups@gmail.com

For questions about orders, products, shipping, returns, refunds, damaged items, or incorrect items, please contact us by email or through our Help & Contact page.

Please include your order number when contacting us about an existing order. We normally respond within 1–2 business days, Monday–Friday, excluding Japanese public holidays.