Help & Contact

Got a question? We're here for you!

Message us:

Option 1 (quicker): OurΒ Facebook Page HEREΒ 

Β  Or

Option 2: Fill out section at bottom of page.

....................

Returns Policy

πŸ“¦ Returns Policy

We accept returns only for damaged items within 14 days of delivery.
To request a return, please follow these steps:

1️⃣ Contact us within 14 days of receiving your item at kimonocatsoncups@gmail.com
2️⃣ Provide clear photographs showing the damage to the product and packaging.
3️⃣ Once approved, we’ll provide return instructions.

🚫 We do not accept returns or refunds for change of mind.
🚫 Custom or personalized items are non-returnable unless defective.

....................